Passenger Flow Control

U.S.-bound passengers: Access to the U.S. Check-In Terminal is limited to 3 hours before departure as part of Gateway2030 construction measures to support a more efficient travel experience.

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Covered Parking Lot Maintenance Works

Maintenance works on the Covered Parking Lot solar structure will continue through June 12, 2026 between 7:00 AM and 5:00 PM.

Certain parking sections will be temporarily closed in phases. Please avoid barricaded areas and follow all posted signage.

Thank you for your cooperation.

Voluntary Reporting System

Airport Safety Hazard Reporting System

Purpose

This reporting system is designed to improve safety at Aeropuerto Internacional Reina Beatrix. Reports submitted through this portal are confidential and non-punitive, provided the reporter chooses to stay anonymous. This form must be used only for reporting safety hazards within Aeropuerto Internacional Reina Beatrix’s environment. For issues related to customer service, quality control, border control, immigration, or other non-safety matters, please click Contact → Contact Us.


When to Use This Form

You should submit a report if you:
  • Witnessed or were involved in an incident or accident at the airport (reported or unreported).
  • Have information about a potential safety hazard.
  • Are aware of any unsafe situation(s) within the airport premises.

If any of the above applies, please use the link below to report the hazard. Your input helps us maintain a safe airport for everyone.



Voluntary Reporting System.

Contact

Contact Us Lost and Found Parking Ticket Claims Voluntary Reporting System Claim Portal